LGDXRobot Cloud relies on email notifications for incidents, but these emails are only sent to a specific group of users. The user can opt in to email notifications and test the functionality.

Step 1: Navigate to The User Settings Page

Expand the Administration, select Users and click the View link for the account.

Step 2: Enable Email Notifications

Press Add Role button, then search for Email Receipient and click Update.

Screenshot of the user settings page

Step 3: Test Email Notifications

Create a new task with the same details as task just created. Then expand the Automation, select Tasks and choose Running from the Select Task Category dropdown.

Click the View for the task just created.

Screenshot of the tasks page

Next, click the Abort button at the end of the task details page, and then click Abort again in the confirmation dialog.

Screenshot of the task details page

The task will be aborted, and an email is sent.

Screenshot of the email